Katherine Swift resin and acrylic jewelry

 

FAQ

What is your return policy?

All jewelry may be returned within 15 days of purchase for a refund of the purchase price via the same manner in which it was paid. Shipping costs are not refundable. Jewelry by Katherine reserves the right to inspect for damages before accepting the return.

What credit cards do you accept for payment?

Jewelry by Katherine accepts Visa, MasterCard, Discover, American Express, and Paypal. Your account information is processed by Paypal and held secure by their 256 bit encryption system.

How much does shipping cost?

For orders going to USA addresses, shipping is $3.00 for the first item, and 25 cents for each additional item, up to a $3.75 maximum. Shipping going to orders outside the United States are $4.00 for the first item with 25 cents for each additional item. There is a $5.00 maximum for internatinal orders. International buyers are responsible for any import duty taxes to their country. **We only ship to Paypal confirmed addresses.**

How will my order be shipped?

Orders are shipped via the United States Postal Service first class mail. Domestic packages will receive a package tracking number when your order ships. International first class mail packages do not ship with a package tracking number and generally require 3 to 6 weeks for delivery.

When will my order be shipped?

All in stock jewelry ships within 2 business days of the order being placed. Items that are not in stock may require an additional 10 to 14 days before being ready to ship.

Is there tax on my order?

All orders shipped to a Florida address (regardless where the order originated from), will be charged 6 percent Florida sales tax on the product sale. Sales tax is not charged on shipping costs.

Do you accept payment by check or money order?

Checks are not accepted. Money orders are accepted when made payable to KMS Designs in U.S. dollars. To pay by money order, simply select your products and click 'View Cart'. Select your location on the 'View Cart' page and then print the page. Send the print out with your money order to the address below.

Katherine Swift
KMS Designs
5200 NW 43rd St.
Suite 102-158
Gainesville, FL 32606

Can I pick up my order at your studio?

No, I do not offer local pickup at this time.